Electronic HP Care Pack Priority Access Plus Service
Technical support - phone consulting - 3 years - 9x5 - response time: next available agent - 1000+ seats - for HP Z1 G1i; Elite tz655; EliteDesk 8; ProDesk 4 G1i; Workstation Z2 G1i; ZBook Power 16 G11
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HP Priority Access Plus Service provides all features of HP Priority Access Service – such as direct access to highly skilled remote support agents and a globally consistent experience available in over 60 countries and more than 20 languages. Then it goes beyond by providing an assigned remote point of contact to manage your support needs and delivers reporting on a quarterly basis.
Rapid response
With a commitment to providing the next available agent, the Priority Access Plus Service ensures that support is always just a call away. This rapid response capability minimizes downtime and keeps your desktops running smoothly.
Extended support hours
Offering service availability 9 hours a day, Monday through Friday, this plan caters to the needs of busy professionals. Whether it's technical support, phone consulting, or remote diagnosis, help is available when you most need it.
Comprehensive technical support
From phone consulting to remote diagnosis, the Electronic HP Care Pack offers a wide range of technical support services. This ensures that any issues with your desktops can be addressed promptly and efficiently, keeping your operations seamless.
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