Poly EncorePro 520 - EncorePro 500 series
headset - on-ear - wired - Quick Disconnect - black - Certified for Skype for Business, UC certified
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Product overview
Unleash your call center productivity with the EncorePro 500 Series headsets. Connecting your headset to your PC, from home or the office, is easy with multiple options. And with the lightweight and comfy design, your agents will stay engaged.Incredible call clarity
Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice-optimized frequency response.Durable and comfortable
Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.Remote firmware and cloud system updates
Never worry about updates, thanks to remote firmware and cloud system updates.1Key Features
Noise-canceling microphone
Next-generation flexible microphone, with positioning guides, reduces background noise and interference, ensuring fewer missed words and a better caller experience.Expanded compatibility
Walk away from your desk with a click thanks to Poly Quick Disconnect (QD) technology that works with any Poly QD adapter.Optimized for communications platforms
An IT manager's dream, this headset was created for communication and is optimized and certified to work with top virtual meeting providers.Acoustic hearing protection
SoundGuard is the acoustic limiting technology that is present in all communications headsets from Poly that protects against Acoustic Shock by limiting sounds to below 118dBA.Recessed buttons
Eliminate button-pushing mistakes with recessed buttons that don’t get accidently activated.Single button for joint audio/video hold
Enjoy worry-free privacy and peace of mind with a single button for joint audio and video hold.Acoustic hearing protection
Save hearing across the organization with acoustic protection that manages safe volume.Improved cable durability
Take your headset anywhere without worrying about breaks, thanks to durable cable construction.Poly Quick Disconnect technology
Walk away from your desk with a click thanks to Poly Quick Disconnect technology.In the box
What's in the box
- Headset
Manufacturer Warranty
Poly standard two-year limited warrantySpecifications
Country of origin Made in Mexico UPC number (ABB) 197029632746
(AC3) 197961801248Color Black Dimensions (W x D x H) 11.1 x 14.9 x 6.7 cm Weight 74 g Package weight 7600 g Package dimensions (W x D x H) 137.9 x 178.05 x 54.6 mm Pallet dimensions (W x D x H) 101.6 x 121.9 x 167.6 cm Multiple order quantity 1 Products per pallet layer 240 Pallet (layers) 4 Products per pallet 960 Cartons per pallet 20 Cartons per layer 5 Pallet weight 357 kg Acoustic protection technology SoundGuard2 Headphone type On-ear (stereo) Connection type Wired: QD (Quick-Disconnect) Ear cushions Foam (padding material) Signal-to-noise ratio >50 dB Sensitivity (microphone) -40 +/-3 dB Microphone type Noise cancelling Microphone bandwidth 20 Hz to 16 kHz Speaker size 30 mm Boom mic length (mm) 135 mm Boom mic rotation 290° Cable length 78.5 cm Certified collaboration software Skype for Business Compatible Operating Systems Windows 11
Windows 10
macOSUnleash your call center productivity with the EncorePro 500 Series headsets. Connecting your headset to your PC, from home or the office, is easy with multiple options. And with the lightweight and comfy design, your agents will stay engaged.
Noise-canceling microphone
Next-generation flexible microphone, with positioning guides, reduces background noise and interference, ensuring fewer missed words and a better caller experience.
Expanded compatibility
Walk away from your desk with a click thanks to Poly Quick Disconnect (QD) technology that works with any Poly QD adapter.
Optimized for communications platforms
An IT manager's dream, this headset was created for communication and is optimized and certified to work with top virtual meeting providers.
Acoustic hearing protection
SoundGuard is the acoustic limiting technology that is present in all communications headsets from Poly that protects against Acoustic Shock by limiting sounds to below 118dBA.
Recessed buttons
Eliminate button-pushing mistakes with recessed buttons that don't get accidently activated.
Single button for joint audio/video hold
Enjoy worry-free privacy and peace of mind with a single button for joint audio and video hold.
- Specifications
- Extended specifications
- Accessories
- Downloadable files
Images are for illustrative purposes only. E&OE
